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Certificate II in Information Technology Course

This course is for people who want to acquire foundation level information and communications technology (ICT) skills and knowledge to ...

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This course is for people who want to acquire foundation level information and communications technology (ICT) skills and knowledge to be able to participate in various areas of the information technology industry.

You will learn about the basic setting up and use of computing equipment with a range of application software, including word processing, spreadsheets, databases and presentation packages. You will also develop the skills needed to operate successfully in the workplace.

This course is a great place to get started if you want to develop better than average technology skills for your profession or as a small business operator.  If is also a starting point if you want to take the IT sector seriously and go on to speciality IT streams at higher levels.

Career Opportunities

Applications support officer or basic data processor.

Entry Requirements

There are no entry requirements for this course.


When you finish this course, you may apply for advanced standing in a range of Information Technology Certificate III, Certificate IV, Diploma and Advanced Diploma qualifications.

Computer Skills

Students will need to be able to operate a personal computer to access:

  • Web pages
  • Manage files
  • Conduct research
  • Use email (with attachments)

Recognition of Prior Learning and Credit Transfer

Recognition of prior learning (RPL) is the process of assessing a candidate’s competence based on evidence other than a recent testamur listing identical or equivalent units. Evidence that may be used for recognition includes (but is not limited to)

  • older testamur listing identical or equivalent units together with evidence of currency
  • current testamur listing similar, but not equivalent, units of competence together with evidence of competence in the gaps between those units and the target units
  • evidence of competence gained through informal learning and/or work experience

Credit Transfer is the process of acknowledging  successful completion of one or more units of competence with TAFE NSW or any other RTO. To have those units credited towards the current qualification, the student must be able to provide a testamur with transcript of competencies achieved.

If the date of the testamur is more than three years prior to the current enrolment the candidate will need to demonstrate that their competencies are still current. This changes the process from credit transfer to recognition.

Note: For Credit Transfer and RPL - Units are only considered ‘equivalent’ if the current Training Package lists them as such in the mapping of units from the immediately previous version of that Training Package.

Free Independent Advice

As we represent a wide range of training providers, we are able to give un-biased advice to help you.

Delivery Method Online
Study Time 12 months - Approximately 1 hour p/w

It’s fantastic to feel a real boost to my professional confidence that has resulted from receiving the Advanced Diploma in Information Technology (Business Analysis). After 15 years of practising in this role across many domains and industries I now have a high level professional qualification to match my experience. This only came about because Steve Rowe from Courses Now took the time to advise me of the course details—thanks Steve and CoursesNow. Quote

Russell F - Student