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Certificate III in Financial Services Info
Certificate III in Financial Services courses is tailored for employees ... more
Certificate III in Financial Services courses is tailored for employees in the Retail Financial Services sector. The course offers over 15 elective modules ensuring a tailored approach to individual needs. Electives include sales, service, cashiering, lending, insurance, compliance, Tier 2 and product knowledge. full details
Certificate IV in Financial Services Info
Certificate IV in Financial Services courses is tailored for employees ... more
Certificate IV in Financial Services courses is tailored for employees in the Retail Financial Services sector. The course offers over 15 elective modules ensuring a tailored approach to individual needs. Electives include sales, service, cashiering, lending, insurance, compliance, Tier 2 and product knowledge. full details
Certificate III in Financial Services (Mercantile Agents) Info
Certificate III in Financial Services is a specialist Financial Services ... more
Certificate III in Financial Services is a specialist Financial Services qualification tailored to Mercantile Agents and Credit Management professionals. This is the required course under the CAPI Legislation in NSW. The course is government funded as a New Worker and Existing Worker Traineeship. full details
Courses Available
Certificate II in Financial Services Info
The efficiency of a financial services provider can be greatly ... more
The efficiency of a financial services provider can be greatly improved by up-skilling staff so they can make the best contribution in their role.The Certificate II in Financial Services qualification allows a wide range of subject options to enable financial ... full details
Certificate III in Business Administration (Education) Info
The certificate III in Business Administration(Education) specifically targets those working ... more
The certificate III in Business Administration(Education) specifically targets those working in the educational sector in a support role. full details
Certificate III in Accounts Administration Info
Assisting with office accounts is more than inputting data into ... more
Assisting with office accounts is more than inputting data into a computerised accounting programme.Every business needs accounts clerks who understand the accounting fundamentals and can identify and resolve problems as they arise.The Certificate III in Financial Services (Accounts Clerical) qualification ... full details
Certificate III in Business Info
Certificate III in Business courses offers office assistants, clerks and ... more
Certificate III in Business courses offers office assistants, clerks and receptionists with skills and knowledge across a broad range of elective modules to ensure a tailored approach to your needs. Electives include complex spreadsheets, leadership, word processing, complaints management, sales, medical terminology, legal terminology, networking, recruitment, e-learning and complex business documents. full details
Certificate III in Business Administration Info
Certificate III in Business Administration is suitable for office assistants, ... more
Certificate III in Business Administration is suitable for office assistants, receptionists and customer service clerks seeking to develop their business competencies and skills. Core subjects and electives include a business technology, accounts payable & receivable, desktop publishing, word processing, customer service, complaint management, time management and payroll. full details
Certificate III in Business Administration (Legal) Info
An efficient legal office requires highly skilled administrative staff.This qualification ... more
An efficient legal office requires highly skilled administrative staff.This qualification will ensure employees in a legal environment understand the terminology of specialist legal areas, provide greater understanding and awareness of the legal system and develop advanced skills to produce relevant documents. full details
Certificate III in Business Administration (Medical) Info
This qualification builds the skills of clerical, reception or secretarial ... more
This qualification builds the skills of clerical, reception or secretarial employees working in a medical practice. The course provides all the essential skills such as responding to face to face and telephone enquiries, arranging appointments, processing accounts and conducting on line transactions. full details
Certificate III in Customer Contact Info
Certificate III in Customer Contact includes core modules on using ... more
Certificate III in Customer Contact includes core modules on using Information Technology, Safety in a Call Centre Environment, Customer Service and either inbound or outbound calls. Electives include sales, actioning faults, telemarketing and product knowledge. full details
Certificate III in Financial Services Info
Certificate III in Financial Services courses is tailored for employees ... more
Certificate III in Financial Services courses is tailored for employees in the Retail Financial Services sector. The course offers over 15 elective modules ensuring a tailored approach to individual needs. Electives include sales, service, cashiering, lending, insurance, compliance, Tier 2 and product knowledge. full details
Certificate III in Financial Services (Accounts Clerical) Info
Certificate III in Financial Services provides a great start into ... more
Certificate III in Financial Services provides a great start into a career in Accounting and Finance Industries. This course teaches manual accounting ensuring a thorough understanding of accounting processes is achieved. full details
Certificate III in Financial Services (Mercantile Agents) Info
Certificate III in Financial Services is a specialist Financial Services ... more
Certificate III in Financial Services is a specialist Financial Services qualification tailored to Mercantile Agents and Credit Management professionals. This is the required course under the CAPI Legislation in NSW. The course is government funded as a New Worker and Existing Worker Traineeship. full details
Certificate III in General Insurance Info
To effectively assist customers with their insurance needs it is ... more
To effectively assist customers with their insurance needs it is necessary to have the insurance product knowledge, customer sales and service skills and a thorough understanding of the processes for renewals, quotes and alterations. full details
Certificate III in Information Technology Info
Certificate III in Information Technology is suited to people entering ... more
Certificate III in Information Technology is suited to people entering into roles as Client Support Officer, Network Support Officer, IT Technician or Help Desk Operator. There are three different streams available: Networking, Support and Applications. Select the stream that best suits your job role. Entry requirement includes skills equivalent to Certificate II in Information Technology and an appropriate job environment that allows completion of the practical requirements of the course. full details
Certificate III in Recordkeeping Info
An efficient business requires an efficient system to manage their ... more
An efficient business requires an efficient system to manage their records.This qualification provides foundation skills in records management. It will assist in buildingknowledge relating to recordkeeping functions in the workplace. The Certificate III in Recordkeeping qualification will ensure that staff ... full details
Certificate IV in Accounting Info
The Certificate IV in Financial Services (Accounting) qualification is suitable ... more
The Certificate IV in Financial Services (Accounting) qualification is suitable for those working in accounting roles and wish to build on their skills and knowledge. This course will provide learning for those undertaking tasks such as completing Business Activity Statements (BAS). full details
Certificate IV in Banking Services Info
Financial Services organisations have to ensure that their staff stay ... more
Financial Services organisations have to ensure that their staff stay trained and up-to-date with new products, compliance matters and sales and service skills. full details
Certificate IV in Business Info
Certificate IV in Business offers senior office assistants, clerks, personal ... more
Certificate IV in Business offers senior office assistants, clerks, personal assistants and receptionists with advanced skills and knowledge across a broad range of elective modules to ensure a tailored approach to your needs. Electives include Advanced Customer Service, Risk Management, Environmental Policies, Business Documentation, Sales Planning, Financial Reporting, Recruitment and HR and Industrial Relations. full details
Certificate IV in Business Administration Info
Certificate IV in Business Administration is best suited to senior ... more
Certificate IV in Business Administration is best suited to senior clerks, administration managers or office supervisors. This course offers a broad range of electives including workplace technology, workplace safety, complex documents, customer service, business networks, sales planning, risk management. full details
Certificate IV in Business Sales Info
The Certificate IV in Business Sales course is generally suitable ... more
The Certificate IV in Business Sales course is generally suitable for any employees who have a sales role as a significant component of their job. The core modules cover product knowledge, the sales process, safety and after sales follow up. full details
Certificate IV in Credit Management Info
The Credit Management specialist qualification caters for those involved in ... more
The Credit Management specialist qualification caters for those involved in the approval process for credit and also those involved in the collections processes.The qualification offers two streams that allow specialisation in either loan approvals or collections. full details