Traineeship courses
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Certificate III in Business Administration (Medical) ACCM Info
This qualification builds the skills of clerical, reception or secretarial ... more
This qualification builds the skills of clerical, reception or secretarial employees working in a medical practice. The course provides all the essential skills such as responding to face to face and telephone enquiries, arranging appointments, processing accounts and conducting on line transactions. full details
Certificate III in Business Administration (Education) ACCM Info
The certificate III in Business Administration(Education) specifically targets those working ... more
The certificate III in Business Administration(Education) specifically targets those working in the educational sector in a support role. full details
Certificate IV in Business Administration ACCM Info
Certificate IV in Business Administration is best suited to senior ... more
Certificate IV in Business Administration is best suited to senior clerks, administration managers or office supervisors. This course offers a broad range of electives including workplace technology, workplace safety, complex documents, customer service, business networks, sales planning, risk management. full details
Certificate IV in Business Sales ACCM Info
The results of a business can be greatly improved by ... more
The results of a business can be greatly improved by up-skilling staff so they can make the best contribution in their sales roles. Businesses need employees who are responsible for increasing an organisation's products/services sales. Employees who can identify sales ... full details
Certificate IV in Legal Services ACCM Info
This course has a strong focus on word processing applications ... more
This course has a strong focus on word processing applications and so is suitable foremployees in a computerised legal office, or for experienced staff who need to up-skill with PCand computer application skills.It also has a strong emphasis on legal ... full details
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Certificate III in Accounts Administration ACCM Info
Assisting with office accounts is more than inputting data into ... more
Assisting with office accounts is more than inputting data into a computerised accounting programme.Every business needs accounts clerks who understand the accounting fundamentals and can identify and resolve problems as they arise.The Certificate III in Financial Services (Accounts Clerical) qualification ... full details
Certificate III in Business Administration ACCM Info
Certificate III in Business Administration is suitable for office assistants, ... more
Certificate III in Business Administration is suitable for office assistants, receptionists and customer service clerks seeking to develop their business competencies and skills. Core subjects and electives include a business technology, accounts payable & receivable, desktop publishing, word processing, customer service, complaint management, time management and payroll. full details
Certificate III in Business Administration (Education) ACCM Info
The certificate III in Business Administration(Education) specifically targets those working ... more
The certificate III in Business Administration(Education) specifically targets those working in the educational sector in a support role. full details
Certificate III in Business Administration (Legal) ACCM Info
An efficient legal office requires highly skilled administrative staff.This qualification ... more
An efficient legal office requires highly skilled administrative staff.This qualification will ensure employees in a legal environment understand the terminology of specialist legal areas, provide greater understanding and awareness of the legal system and develop advanced skills to produce relevant documents. full details
Certificate III in Business Administration (Medical) ACCM Info
This qualification builds the skills of clerical, reception or secretarial ... more
This qualification builds the skills of clerical, reception or secretarial employees working in a medical practice. The course provides all the essential skills such as responding to face to face and telephone enquiries, arranging appointments, processing accounts and conducting on line transactions. full details
Certificate IV in Accounting ACCM Info
This qualification is available in most states as a government ... more
This qualification is available in most states as a government funded Traineeship enrolment**Subject to eligibility in your state. The qualification is also available for individual students to enrol on a private basis.Employers can also directly enrol staff where Traineeship enrolment ... full details
Certificate IV in Business Administration ACCM Info
Certificate IV in Business Administration is best suited to senior ... more
Certificate IV in Business Administration is best suited to senior clerks, administration managers or office supervisors. This course offers a broad range of electives including workplace technology, workplace safety, complex documents, customer service, business networks, sales planning, risk management. full details
Certificate IV in Business Sales ACCM Info
The results of a business can be greatly improved by ... more
The results of a business can be greatly improved by up-skilling staff so they can make the best contribution in their sales roles. Businesses need employees who are responsible for increasing an organisation's products/services sales. Employees who can identify sales ... full details
Certificate IV in Frontline Management ACCM Info
Certificate IV in Frontline Management provides extensive knowledge and skills ... more
Certificate IV in Frontline Management provides extensive knowledge and skills in overseeing the performance of team members, day-to-day operations and customer service delivery in a range of business environments. Further, it covers the development of teams through effective workplace relationship building, implementation of operational plans, working as part of the team and providing resources and information to team members. full details
Certificate IV in Human Resources ACCM Info
This course is for people who want to develop practical ... more
This course is for people who want to develop practical human resource skills as either line managers, administrators or human resource officers. The Certificate IV level is recognised by industry as the entry level for employment as a human resource officer or for undertaking part of the human resource function. The course aims to provide the skills and knowledge required to work in human resources as an officer or practise skills in the function. full details
Certificate IV in Legal Services ACCM Info
This course has a strong focus on word processing applications ... more
This course has a strong focus on word processing applications and so is suitable foremployees in a computerised legal office, or for experienced staff who need to up-skill with PCand computer application skills.It also has a strong emphasis on legal ... full details
Certificate II in Financial Services ACCM Info
The efficiency of a financial services provider can be greatly ... more
The efficiency of a financial services provider can be greatly improved by up-skilling staff so they can make the best contribution in their role.The Certificate II in Financial Services qualification allows a wide range of subject options to enable financial ... full details
Certificate III in Business ACCM Info
Certificate III in Business courses offers office assistants, clerks and ... more
Certificate III in Business courses offers office assistants, clerks and receptionists with skills and knowledge across a broad range of elective modules to ensure a tailored approach to your needs. Electives include complex spreadsheets, leadership, word processing, complaints management, sales, medical terminology, legal terminology, networking, recruitment, e-learning and complex business documents. full details
Certificate III in Customer Contact ACCM Info
Certificate III in Customer Contact includes core modules on using ... more
Certificate III in Customer Contact includes core modules on using Information Technology, Safety in a Call Centre Environment, Customer Service and either inbound or outbound calls. Electives include sales, actioning faults, telemarketing and product knowledge. full details
Certificate III in Financial Services ACCM Info
Certificate III in Financial Services courses is tailored for employees ... more
Certificate III in Financial Services courses is tailored for employees in the Retail Financial Services sector. The course offers over 15 elective modules ensuring a tailored approach to individual needs. Electives include sales, service, cashiering, lending, insurance, compliance, Tier 2 and product knowledge. full details
Certificate III in Financial Services (Accounts Clerical) ACCM Info
Certificate III in Financial Services provides a great start into ... more
Certificate III in Financial Services provides a great start into a career in Accounting and Finance Industries. This course teaches manual accounting ensuring a thorough understanding of accounting processes is achieved. full details
Certificate III in Financial Services (Mercantile Agents) ACCM Info
Certificate III in Financial Services is a specialist Financial Services ... more
Certificate III in Financial Services is a specialist Financial Services qualification tailored to Mercantile Agents and Credit Management professionals. This is the required course under the CAPI Legislation in NSW. The course is government funded as a New Worker and Existing Worker Traineeship. full details
Certificate III in General Insurance ACCM Info
To effectively assist customers with their insurance needs it is ... more
To effectively assist customers with their insurance needs it is necessary to have the insurance product knowledge, customer sales and service skills and a thorough understanding of the processes for renewals, quotes and alterations. full details
Certificate III in Information Technology ACCM Info
Certificate III in Information Technology is suited to people entering ... more
Certificate III in Information Technology is suited to people entering into roles as Client Support Officer, Network Support Officer, IT Technician or Help Desk Operator. There are three different streams available: Networking, Support and Applications. Select the stream that best suits your job role. Entry requirement includes skills equivalent to Certificate II in Information Technology and an appropriate job environment that allows completion of the practical requirements of the course. full details
Certificate III in Recordkeeping ACCM Info
An efficient business requires an efficient system to manage their ... more
An efficient business requires an efficient system to manage their records.This qualification provides foundation skills in records management. It will assist in buildingknowledge relating to recordkeeping functions in the workplace. The Certificate III in Recordkeeping qualification will ensure that staff ... full details
Certificate IV in Banking Services ACCM Info
Financial Services organisations have to ensure that their staff stay ... more
Financial Services organisations have to ensure that their staff stay trained and up-to-date with new products, compliance matters and sales and service skills. full details
Certificate IV in Business ACCM Info
Certificate IV in Business offers senior office assistants, clerks, personal ... more
Certificate IV in Business offers senior office assistants, clerks, personal assistants and receptionists with advanced skills and knowledge across a broad range of elective modules to ensure a tailored approach to your needs. Electives include Advanced Customer Service, Risk Management, Environmental Policies, Business Documentation, Sales Planning, Financial Reporting, Recruitment and HR and Industrial Relations. full details
Certificate IV in Credit Management ACCM Info
The Credit Management specialist qualification caters for those involved in ... more
The Credit Management specialist qualification caters for those involved in the approval process for credit and also those involved in the collections processes.The qualification offers two streams that allow specialisation in either loan approvals or collections. full details
Certificate IV in Finance and Mortgage Broking Management ACCM Info
Working in the finance and mortgage broking industry requires a ... more
Working in the finance and mortgage broking industry requires a range of interpersonal skills and knowledge of lending products, procedures and relevant legislation. full details
Certificate IV in Financial Services ACCM Info
Certificate IV in Financial Services courses is tailored for employees ... more
Certificate IV in Financial Services courses is tailored for employees in the Retail Financial Services sector. The course offers over 15 elective modules ensuring a tailored approach to individual needs. Electives include sales, service, cashiering, lending, insurance, compliance, Tier 2 and product knowledge. full details
Certificate IV in Financial Services (Credit Management) ACCM Info
Certificate IV in Financial Services (Credit Management) is for people ... more
Certificate IV in Financial Services (Credit Management) is for people who work or are seeking work in the financial services industry as a credit officer, collection officer, team leader or supervisor. Students develop a range of generic financial services skills and specialist credit management skills. full details
Certificate IV in Financial Services (Finance/Mortgage Broking) ACCM Info
This course is for people who want to work as ... more
This course is for people who want to work as customer service officers in financial lending institutions. This course is government funded as a New Worker and Existing Worker Traineeship. full details
Certificate IV in General Insurance ACCM Info
To effectively assist customers with their insurance needs it is ... more
To effectively assist customers with their insurance needs it is necessary to have employees with insurance product knowledge,customer sales and service skills. The qualification is designed for employees of insurance companies and insurance brokers who perform duties such as managing,validating and settling claims. full details
Certificate IV in Recordkeeping ACCM Info
Records management is a specialist administration area, requiring technical knowledge ... more
Records management is a specialist administration area, requiring technical knowledge on managing on-line records,establishing records and reviewing the status of records. The Certificate IV in Record keeping qualification is a specialist qualification that suits employees in a specialist records management role. full details
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