Diploma of Retail Management

Course overview

This course is for people who hold or want to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.

Learners will complete core units in managing operations to budget and setting strategic plans. You will also be able to choose from a wide range of electives in finance, human resource management, marketing, public relations, product management, quality and management and leadership for example.

This will take place through a combination of individual and team based learning strategies that include practical activities, industry case studies, simulations, projects and assignments.

Course structure

The course structure below shows what you must do to complete this course. Units/modules are arranged in groups and sometimes also in subgroups.

 You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Distance Learning Study Option 

CORE UNITS

Modules/Units	Name
Manage operations to budget	SIRXFIN005A
Set strategic plans	SIRXMGT005A

ELECTIVE UNITS

Modules/Units	Name
Manage store facilities	SIRXCLM002A
Manage meetings	BSBADM502B
Manage financial resources	SIRXFIN004A
Administer human resources policy	SIRXHRM001A
Recruit and select personnel	SIRXHRM002A
Buy merchandise	SIRXINV004A
Control inventory	SIRXINV005A
Manage people performance	BSBMGT502B
Manage merchandise and store presentation	SIRXMER004A
Manage promotional activities	SIRXMPR006A
Lead a team to foster innovation	SIRXQUA002A
Create an innovative work environment	SIRXQUA003A
Control store security	SIRXRSK004A
Manage sales and service delivery	SIRXSLS005A

Computer Skills

Students will need to be able to operate a personal computer to access:

Web pages

Manage files

Conduct research

Use email (with attachments)  

Computer Requirements (Hardware/Software)

Home/Office computer

Windows, or equivalent

Microsoft Office, or equivalent

Career Opportunities

Individuals with this qualification are able to perform roles, such as:

A key management role in a large retail or wholesale business.

Managing a small to medium retail group store or franchise outlet.

Managing an independent retail store.

Managing a wholesale outlet.

Possible job titles include:

Store Manager

Merchandise Manager

Buyer

Sales Manager

Entry Requirements

There are two alternative pathways for entry into the Diploma of Retail Management.  The candidate must either:

Be recognised as competent, through a recognised training program or recognition process, against the following units of competency:

SIRXCOM001A   Communicate in the workplace

SIRXIND001A      Work effectively in a retail environment

Plus one of the following:

SIRXCCS003A    Coordinate interaction with customers; or

SIRXSLS004A     Build relationships with customers

OR

Have sufficient relevant wholesale or retail employment experience.  A current or previous job role that involves or has involved the application of the above competencies, would be a satisfactory indicator for entry.  A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

Examples of evidence to support a determination could include:

Job descriptions and references from current or past employers

An entry interview to determine what competencies have been applied in the wholesale or retail environment in a paid or voluntary capacity.

Recognition of Prior Learning and Credit Transfer

Recognition of prior learning (RPL) is the process of assessing a candidate’s competence based on evidence other than a recent testamur listing identical or equivalent units. Evidence that may be used for recognition includes (but is not limited to)

older testamur listing identical or equivalent units together with evidence of currency

current testamur listing similar, but not equivalent, units of competence together with evidence of competence in the gaps between those units and the target units

evidence of competence gained through informal learning and/or work experience

 Credit Transfer is the process of acknowledging  successful completion of one or more units of competence with TAFE NSW or any other RTO. To have those units credited towards the current qualification, the student must be able to provide a testamur with transcript of competencies achieved.

If the date of the testamur is more than three years prior to the current enrolment the candidate will need to demonstrate that their competencies are still current. This changes the process from credit transfer to recognition.

Sub courses
Manage meetings	BSBADM502B
Manage people performance	BSBMGT502B
Communicate in the workplace	ICAW2002B
Manage store facilities	SIRXCLM002A
Manage financial resources	SIRXFIN004A
Manage operations to budget	SIRXFIN005A
Administer human resources policy	SIRXHRM001A
Recruit and select personnel	SIRXHRM002A
Buy merchandise	SIRXINV004A
Control inventory	SIRXINV005A
Manage merchandise and store presentation	SIRXMER004A
Set strategic plans	SIRXMGT005A
Manage promotional activities	SIRXMPR006A
Lead a team to foster innovation	SIRXQUA002A
Create an innovative work environment	SIRXQUA003A
Control store security	SIRXRSK004A
Manage sales and service delivery	SIRXSLS005A
Build relationships with customers	SIRXSLS004A
Work effectively in a retail environment	SIRXIND001A