Communication

Overview

The importance and relevance of effective communication is addressed in this study. Students will address issues relating to report writing, critical analysis, study and research skills, verbal and non-verbal forms of communication, and negotiation skills. Interview, meeting and group dynamics will also be discussed.

Content

Verbal communication

Non-verbal communication

Communication channels and models

Communication skills

Communication barriers

Listening and reflecting

Conflict management skills

Inter-personal communication

Small group communication

Pre-requisites

Nil

Assessment

Assessment for this subject may include a combination of the following:

Assignment

Final exam