Home Desktop and Office Productivity Outlook 2010 Course Overview

Outlook 2010 Course Overview

Course Summary

Course Level Short Courses
 Supplier Interaction Training
Delivery Mode Online Price $110   Enrol now
Duration 6-7 Hours
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overview

This Outlook title supplies training for the Microsoft Office personal information manager and communications program’s e-mail functionality. InterAction courses are packed with practical lessons and simulation that were developed in Australia - so yes you will be listening to Australian voices! Now you can access the same self-paced learning InterAction has been delivering to Corporate and Government organisations across the world for 25 years. Up to 85% of our screens are interactive, ensuring that you are constantly involved and thus motivated to learn. You can also start by completing an optional interactive pre-test which identifies any skills gaps you may have, and then recommends the most appropriate modules that you need to concentrate on to round off your knowledge. If you are an intermediate or advanced user, you will be directed to the specific topics that will supplement your existing knowledge.

Audience

You might be a new, intermediate or power user, or a user migrating from an earlier version. We assume that you also have the basics of operating your PC and Windows.

Learn To

Concepts and Terms

  • Electronic Communications
  • E-mail
  • E-mail Addresses
  • SMS
  • VoIP
  • Instant Messaging
  • Online Communities

    • Security Considerations

  • Security Considerations
  • Fraudulent e-mail
  • Phishing
  • Digital Signatures

    • E-mail Theory

  • E-Mail Theory
  • The Advantages of using e-mail
  • Webmail
  • What is Netiquette?
  • E-mail Attachments
  • Addressing Messages
  • The Bcc Option

    • Sending E-Mail

  • Starting Outlook
  • Sending E-mail
  • Addressing Messages
  • The bcc button
  • The Subject box
  • Entering Message Text
  • Formatting Message Text
  • Increasing the Font Size in Messages
  • Applying Bold to Text in Messages
  • Applying Italics to text in Messages
  • Changing Text Colour in Messages
  • Flagging a Message
  • Message Attachments
  • Saving Messages to the Drafts Folder
  • Sending Messages
  • The Sent Items Folder
  • Opening Messages
  • Displaying Graphics in E-mail
  • Selecting and Opening Messages Using Your Keyboard
  • Closing Messages
  • Check Your Spelling
  • Displaying the Bcc field
  • Adding a Recipient to the Bcc field and Sending the Message
  • Copying data from other Applications into an E-mail Message
  • Using the Office Clipboard
  • Pasting Multiple Items
  • Setting a Message Priority
  • Delivery and Read Receipts
  • Saving a Draft Message
  • Opening a Draft Message

    • Receiving E-Mail

  • Receiving E-mail
  • Replying to Messages
  • Moving Between Messages
  • Sorting the Messages in a Folder
  • Forwarding Messages
  • Confirming a Forwarded Message
  • Opening File Attachments
  • Printing Messages
  • Print Preview
  • Previewing Messages
  • Printing Selected Messages
  • Print Properties
  • Printing Messages
  • Previewing Calendar Items

    • Enhancing Productivity

  • Enhancing Productivity
  • The Title Bar
  • Using Menus
  • Displaying Personalised Menus
  • The Advanced Toolbar
  • The Status Bar
  • The Navigation Pane
  • Displaying the Reading Pane
  • Deleting E-Mail
  • Outlook Help
  • The Connection Status Tool
  • Views
  • Customising Views
  • Sorting Messages
  • Applying a Filter
  • Removing a Filter
  • Mark as Read or Unread
  • Outlook Options
  • Reply Settings
  • Flagging a Message
  • Editing Inbox Fields

    • Organising E-Mail

  • Organising E-Mail
  • Using the Search box
  • Using Instant Search
  • Using Advanced Find
  • Folders
  • Creating Folders
  • Displaying Folders
  • Collapsing Folders
  • Expanding Folders
  • Opening Folders
  • Moving Items
  • Copying Items
  • Renaming Folders
  • Deleting Files and Folders
  • Restoring Files and Folders
  • Emptying the Deleted Items Folder
  • Sorting Mail in a Folder
  • Automatic Item Deletion 

    • The Address Book

  • Adding Contacts
  • Adding Same Company Contacts
  • Viewing Annual Events
  • Adding to the Address Book using E-mail Details
  • The Contacts List
  • Contacts List Navigation
  • Editing Contacts
  • Saving and Closing a Contact Form
  • Assigning a Category
  • Creating a New Category
  • Applying a New Category
  • Contacts List View Options
  • Deleting Contact Records
  • The Undo Feature
  • Dialling a Contact
  • Tracking Phone Call Duration
  • Dialling and Disconnecting Calls
  • New Meeting Request to Contacts
  • New Task for Contact
  • Web Sites for your Contacts
  • E-mailing Contact Details
  • Receiving Contact Details
  • Distribution Lists
  • Sending an E-mail to a Distribution List

    • Related Categories

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