Diploma of Management

Course overview

This course is for people who want to develop the knowledge and skills to work in management across a range of business and organisational settings. You can select electives from the areas of management, financial management, human resource management, customer service, franchising and workplace relations, among others.

Course structure

The course structure below shows what you must do to complete this course. Units/modules are arranged in groups and sometimes also in subgroups.

You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Course contents

Online or Distance study options.

A total of 8 units must be completed - 5 core units plus 3 elective units.

Core Units

At least 5 module/units and no more than 8 module/units must be completed.

Modules/Units	Name
BSBCUS501A	Manage quality customer service
BSBMGT502B	Manage people performance
BSBMGT516A	Facilitate continuous improvement
BSBOHS509A	Ensure a safe workplace
BSBPMG510A	Manage projects
BSBRSK501A	Manage risk
BSBWOR501A	Manage personal work priorities and professional development
BSBWOR502A	Ensure team effectiveness

Elective Units

All 3 module/units must be completed.

Modules/Units	Name
BSBHRM402A	Recruit, select and induct staff
BSBSUS501A	Develop workplace policy and procedures for sustainability
BSBRES401A	Analyse and present research information

Career Opportunities

Middle management in a business environment.

Entry Requirements

There are no entry requirements for this qualification.

To give you the greatest chance of successfully completing this qualification it is strongly recommended that students undertaking Diploma level qualifications follow the preferred pathways into this qualification, which include:

BSB40807 Certificate IV in Frontline Management or other relevant
qualification/s

with vocational experience but without formal supervision or management
qualification.

Examples of indicative job roles for candidates seeking entry based upon their
vocational experience include:

Coordinator

Leading Hand

Supervisor

Team Leader

This breadth of expertise would equate to the competencies required to undertake this qualification.

Computer Skills

Students would need to be able to operate a personal computer  to access:

Web pages

Manage files

Conduct research

Use email (with attachments)

Computer Requirements (Hardware/Software)

Home/Office computer

Articulation

When you finish this course you can apply to do BSB60407 Advanced Diploma of Management or other specialist Advanced Diploma qualifications in the Business Services Training Package BSB07 such as marketing or human resources.

In addition, depending on units/electives completed in this course, you may be eligible for advanced standing in other courses and other Training Package qualifications. You may also be able to articulate to degree courses in Business or a related area.

Recognition of Prior Learning and Credit Transfer

Recognition of prior learning (RPL) is the process of assessing a candidate’s competence based on evidence other than a recent testamur listing identical or equivalent units. Evidence that may be used for recognition includes (but is not limited to)

older testamur listing identical or equivalent units together with evidence of currency

current testamur listing similar, but not equivalent, units of competence together with evidence of competence in the gaps between those units and the target units

evidence of competence gained through informal learning and/or work experience

 Credit Transfer is the process of acknowledging  successful completion of one or more units of competence with TAFE NSW or any other RTO. To have those units credited towards the current qualification, the student must be able to provide a testamur with transcript of competencies achieved.

If the date of the testamur is more than three years prior to the current enrolment the candidate will need to demonstrate that their competencies are still current. This changes the process from credit transfer to recognition.

Note: For Credit Transfer and RPL - Units are only considered ‘equivalent’ if the current Training Package lists them as such in the mapping of units from the immediately previous version of that Training Package.

Sub courses
Manage quality customer service	BSBCUS501A
Recruit, select and induct staff	BSBHRM402A
Manage people performance	BSBMGT502B
Facilitate continuous improvement	BSBMGT516A
Ensure a safe workplace	BSBOHS509A
Manage projects	BSBPMG510A
Analyse and present research information	BSBRES401A
Manage risk	BSBRSK501A
Develop workplace policy and procedures for sustainability	BSBSUS501A
Manage personal work priorities and professional development	BSBWOR501B
Ensure team effectiveness	BSBWOR502A