Certificate IV in Information Technology (General)

Course overview

This qualification provides the skills and knowledge for an individual to be competenct in a range of ICT fields at Certificate IV level.

This qualification is designed to be very flexible with a diverse array of unit choices and streams available. It is intended that the qualification provides those skills and knowledge required by an individual to operate effectively in high level ICT technical specialist support levels within
organisations.

course structure

The course structure below shows what you must do to complete this course. Units/modules are arranged in groups and sometimes also in subgroups.

You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Online Study Option

A total of 35 units must be completed - 31 core units plus 4 elective units.

CORE UNITS

All 31 module/units must be completed

Modules/Units	Name
BSBCMN106A	Follow workplace safety procedures
ICAD2012B	Design organisational documents using computing packages
ICAU1128B	Operate a personal computer
ICAU2005B	Operate computer hardware
ICAU2006B	Operate computing packages
ICAU2013B	Integrate commercial computing packages
ICAU2231B	Use computer operating system
ICAW2001B	Work effectively in an IT environment
ICAW2002B	Communicate in the workplace
BSBCMN304A	Contribute to personal skill development and learning
ICAA4041C	Determine and confirm client business expectations and needs
ICAB4225B	Automate processes
ICAD4043B	Develop and present a feasibility report
ICAD4217B	Create technical documentation
ICAT4221B	Locate equipment, system and software faults
ICAW4214B	Maintain ethical conduct
PSPPM402B	Manage simple projects
ICAI3020B	Install and optimise operating system software
ICAI3101B	Install and manage network protocols
ICAS3024B	Provide basic system administration
ICAS3032B	Provide network systems administration
ICAS3120C	Configure and administer a network operating system
ICAB4135B	Create a simple mark-up language document to specification
ICAB4169B	Use development software and IT tools to build a basic website
ICAI4030B	Install software to networked computers
ICAI4097C	Install and configure a network
ICAI4188B	Install and maintain a server
ICAS4022B	Determine and action client computing problems
ICAS4106B	Action and complete change requests
ICAS4201B	Transfer content to a website using commercial packages
ICAW4027B	Relate to clients on a business level

ELECTIVES UNITS

At least 4 module/units must be completed

Modules/Units	Name
ICAA4233B	Determine and apply appropriate development methodologies
ICAB4136B	Use structured query language to create database structures and manipulate data
ICAB4137B	Produce basic client side script for dynamic web pages
ICAB4220B	Create scripts for networking
ICAB5165B	Create dynamic web pages
ICAB5180C	Integrate database with a website
ICAI4029C	Install network hardware to a network
ICAI4189B	Ensure website content meets technical protocols and standards
ICAI5089B	Implement and hand over system components
ICAS4033B	Assist with policy development for client support procedures
ICAS4124B	Monitor and administer network security
ICAS4127B	Support system software
ICAS5102B	Establish and maintain client user liaison
ICAS5103B	Establish and maintain client user liaison during support activity
ICAT5083B	Develop and conduct client acceptance test

Entry Requirements

The following units contain the basic fundamentals of ICT knowledge and skills for all qualifications at Certificate III in IT and above. These units or demonstrated equivalence are required for entry into this qualification:

BSBCMN106A Follow workplace safety procedures

ICAD2012B Design organisational documents using computing packages

ICAU1128B Operate a personal computer

ICAU2005B Operate computer hardware

ICAU2006B Operate computing packages

ICAU2013B Integrate commercial computing packages

ICAU2231B Use computer operating system

ICAW2001B Work effectively in an IT environment

ICAW2002B Communicate in the workplace

Course structure and Requirements to receive the qualification

This course reflects the packaging requirements for ICA40105 Certificate
IV in Information Technology (General) within the Information and
Communications Training Package (ICA05).

To achieve qualification ICA40105 Certificate IV in Information Technology (General) TAFE NSW Course 19444, learners are required to complete 23 units of competency comprising:

8 common core units; plus

9 specialist stream core units (3 units chosen from any 3 specialist core
streams)

Software, Networking, Client Support, Hardware/operating systems, Communication / Documentation, Analysis/Management, Multimedia); plus

6 elective units

Recognition of Prior Learning and Credit Transfer

Recognition of prior learning (RPL) is the process of assessing a candidate’s competence based on evidence other than a recent testamur listing identical or equivalent units. Evidence that may be used for recognition includes (but is not limited to)

older testamur listing identical or equivalent units together with evidence of currency

current testamur listing similar, but not equivalent, units of competence together with evidence of competence in the gaps between those units and the target units

evidence of competence gained through informal learning and/or work experience

Credit Transfer is the process of acknowledging successful completion of one or more units of competence with TAFE NSW or any other RTO. To have those units credited towards the current qualification, the student must be able to provide a testamur with transcript of competencies achieved.

If the date of the testamur is more than three years prior to the current enrolment the candidate will need to demonstrate that their competencies are still current. This changes the process from credit transfer to recognition.

Note: For Credit Transfer and RPL - Units are only considered ‘equivalent’ if the current Training Package lists them as such in the mapping of units from the immediately previous version of that Training Package.

Sub courses
Follow workplace safety procedures	BSBCMN106A
Contribute to personal skill development and learning	BSBCMN304A
Determine and confirm client business expectations and needs	ICAA4041C
Determine and apply appropriate development methodologies	ICAA4233B
Create a simple mark-up language document to specification	ICAB4135B
Use structured query language to create database structures and manipulate data	ICAB4136B
Produce basic client side script for dynamic web pages	ICAB4137B
Use development software and IT tools to build a basic website	ICAB4169B
Automate processes	ICAB4225B
Create dynamic web pages	ICAB5165B
Integrate database with a website	ICAB5180C
Design organisational documents using computing packages	ICAD2012B
Develop and present a feasibility report	ICAD4043B
Create technical documentation	ICAD4217B
Install and optimise operating system software	ICAI3020B
Install and manage network protocols	ICAI3101B
Install network hardware to a network	ICAI4029C
Install software to networked computers	ICAI4030B
Install and configure a network	ICAI4097C
Ensure website content meets technical protocols and standards	ICAI4189B
Implement and hand over system components	ICAI5089B
Provide basic system administration	ICAS3024B
Provide network systems administration	ICAS3032B
Configure and administer a network operating system	ICAS3120C
Determine and action client computing problems	ICAS4022B
Assist with policy development for client support procedures	ICAS4033B
Action and complete change requests	ICAS4106B
Monitor and administer network security	ICAS4124B
Support system software	ICAS4127B
Transfer content to a website using commercial packages	ICAS4201B
Establish and maintain client user liaison during support activity	ICAS5103B
Locate equipment, system and software faults	ICAT4221B
Develop and conduct client acceptance test	ICAT5083B
Operate a personal computer	ICAU1128B
Operate computer hardware	ICAU2005B
Operate computing packages	ICAU2006B
Integrate commercial computing packages	ICAU2013B
Use computer operating system	ICAU2231B
Work effectively in an IT environment	ICAW2001B
Communicate in the workplace	ICAW2002B
Relate to clients on a business level	ICAW4027B
Maintain ethical conduct	ICAW4214B
Manage simple projects	PSPPM402B
Establish and maintain client user liaison	ICAS5102B
Install and maintain a server	ICAI4188B
Create scripts for networking	ICAB4220B