Certificate II in Information Technology

Course overview

This course is for people who want to acquire foundation level information and communications technology (ICT) skills and knowledge to be able to participate in various areas of the information technology industry.

You will learn about the basic setting up and use of computing equipment with a range of application software, including word processing,spreadsheets, databases and presentation packages. You will also develop the skills needed to operate successfully in the workplace.

course structure

The course structure below shows what you must do to complete this course. units/modules are arranged in groups and sometimes also in subgroups.

You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Online Study Option

A total of 15 units must be completed - 9 core units plus 6 elective units.

CORE UNITS

All 9 module/units must be completed

Modules/Units	Name
BSBCMN106A	Follow workplace safety procedures
ICAD2012B	Design organisational documents using computing packages
ICAU1128B	Operate a personal computer
ICAU2005B	Operate computer hardware
ICAU2006B	Operate computing packages
ICAU2013B	Integrate commercial computing packages
ICAU2231B	Use computer operating system
ICAW2001B	Work effectively in an IT environment
ICAW2002B	Communicate in the workplace

ELECTIVES UNITS

At least 6 module/units must be completed

Modules/Units	Name
ICAS3121B	Administer network peripherals
ICAD3218B	Create user documentation
ICAI2015B	Install software applications
ICAI3021B	Connect internal hardware components
ICAS2008B	Maintain inventories for equipment, software and documentation
ICAS2009B	Interact with clients
ICAS3234B	Care for computer hardware
ICAS2014B	Connect hardware peripherals
ICAT3025B	Run standard diagnostic tests
ICAU2007B	Maintain equipment and consumables
ICAU3004B	Apply occupational health and safety procedures
ICAU3019B	Migrate to new technology
ICAS3034B	Determine and action network problems
ICAS3115B	Maintain equipment and software in working order
ICAI3020B	Install and optimise operating system software
ICAI3101B	Install and manage network protocols
ICAS3024B	Provide basic system administration
ICAS3031B	Provide advice to clients
ICAS3032B	Provide network systems administration
ICAU3028B	Customise packaged software applications for clients
ICAU3126B	Use advanced features of computer applications

Career Opportunities

Applications support officer or basic data processor.

Entry Requirements

 There are no formal educational requirements for entry to this course

Articulation

When you finish this course, you may apply for advanced standing in a range of Information Technology Certificate III, Certificate IV ,Diploma and Advanced Diploma qualifications.

Computer Skills

Students will need to be able to operate a personal computer to access:

Web pages

Manage files

Conduct research

Use email (with attachments)

Computer Requirements (hardware/software)

Home/Office computer

Windows, or equivalent

Microsoft Office, or equivalent

Broadband Internet access

Recognition of Prior Learning and Credit Transfer

Recognition of prior learning (RPL) is the process of assessing a candidate’s competence based on evidence other than a recent testamur listing identical or equivalent units. Evidence that may be used for recognition includes (but is not limited to)

older testamur listing identical or equivalent units together with evidence of currency

current testamur listing similar, but not equivalent, units of competence together with evidence of competence in the gaps between those units and the target units

evidence of competence gained through informal learning and/or work experience

 Credit Transfer is the process of acknowledging  successful completion of one or more units of competence with TAFE NSW or any other RTO. To have those units credited towards the current qualification, the student must be able to provide a testamur with transcript of competencies achieved.

If the date of the testamur is more than three years prior to the current enrolment the candidate will need to demonstrate that their competencies are still current. This changes the process from credit transfer to recognition.

Note: For Credit Transfer and RPL - Units are only considered ‘equivalent’ if the current Training Package lists them as such in the mapping of units from the immediately previous version of that Training Package.

Sub courses
Use advanced features of computer applications	ICAU3126B
Follow workplace safety procedures	BSBCMN106A
Design organisational documents using computing packages	ICAD2012B
Create user documentation	ICAD3218B
Install software applications	ICAI2015B
Install and optimise operating system software	ICAI3020B
Connect internal hardware components	ICAI3021B
Install and manage network protocols	ICAI3101B
Connect hardware peripherals	ICAS2014B
Provide basic system administration	ICAS3024B
Provide advice to clients	ICAS3031B
Provide network systems administration	ICAS3032B
Run standard diagnostic tests	ICAT3025B
Operate a personal computer	ICAU1128B
Operate computer hardware	ICAU2005B
Operate computing packages	ICAU2006B
Integrate commercial computing packages	ICAU2013B
Use computer operating system	ICAU2231B
Work effectively in an IT environment	ICAW2001B
Communicate in the workplace	ICAW2002B
Care for computer hardware	ICAS3234B
Apply occupational health and safety procedures	ICAU3004B
Maintain equipment and software in working order	ICAS3115B
Migrate to new technology	ICAU3019B
Determine and action network problems	ICAS3034B
Administer network peripherals	ICAS3121B
Customise packaged software applications for clients	ICAU3028B
Maintain inventories for equipment, software and documentation	ICAS2008B
Interact with clients	ICAS2009B
Maintain equipment and consumables	ICAU2007B