Diploma of Hospitality - TAFE

Course overview

People seeking to enrol in the unit of competency HLTFA301B, Apply first aid are advised that to successfully complete the unit they must be able to perform basic life support skills, for example control bleeding and perform cardiopulmonary resuscitation.

People who have a disability that would prevent them from performing required basic life support skills are advised that they will not be able to achieve the unit of competency.

Course structure

The course structure below shows what you must do to complete this course. Units/modules are arranged in groups and sometimes also in subgroups.

You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Course contents

 A total of 40 units must be completed - 24 core units plus 16 elective units.

Distance Learning Study Option

To achieve the complete Diploma of Hospitality qualification, learners will be required to have prior industry experience and evidence of competency for the practical units consisting of 16 elective units.

CORE UNITS

All 24 module/units must be completed

Modules/Units	Name
SITXCCS002A	Provide quality customer service
SITXCCS003A	Manage quality customer service
SITXCOM001A	Work with colleagues and customers
SITXCOM002A	Work in a socially diverse environment
SITXCOM003A	Deal with conflict situations
SITXFIN003A	Interpret financial information
SITXFIN004A	Manage finances within a budget
SITXFIN005A	Prepare and monitor budgets
SITXGLC001A	Develop and update legal knowledge required for business compliance
SITXHRM001A	Coach others in job skills
SITXHRM003A	Roster staff
SITXHRM005A	Lead and manage people
SITXHRM007A	Manage workplace diversity
SITXINV001A	Receive and store stock
SITXINV002A	Control and order stock
SITXMGT001A	Monitor work operations
SITXMGT002A	Develop and implement operational plans
SITXMGT006A	Establish and conduct business relationships
SITXOHS001B	Follow health, safety and security procedures
SITXOHS002A	Follow workplace hygiene procedures
SITXOHS004B	Implement and monitor workplace health, safety and security practices
SITXOHS005A	Establish and maintain an OHS system
SITHIND003A	Provide and coordinate hospitality service

View elective units

Computer Skills

Students will need to be able to operate a personal computer to access:

Web pages

Manage files

Conduct research

Use email (with attachments)  

Computer Requirements (Hardware/Software)

Home/Office computer

Windows, or equivalent

Microsoft Office, or equivalent

Career Opportunities

Restaurant manager, kitchen manager, front office manager, motel manager, catering manager.

Entry Requirements

NSW Higher School Certificate (or equivalent) The NSW Liquor and Gaming Regulation require students to be 18 years of age or older if they are undertaking units of competency that involve the service of alcohol and/or gaming operations. To comply with these legislative requirements, students must be 18 years of age or older to undertake the following units in this course:

SITHFAB001C Clean and tidy bar areas

SITHFAB002C Operate a bar

SITHFAB005A Provide table service of alcoholic beverages

SITHFAB009A Provide responsible service of alcohol

SITHFAB014A Provide specialist advice on wine

SITHFAB015A Prepare and serve cocktails

SITHFAB019A Manage wine for a wine outlet

SITHFAB007A Complete retail liquor sales

SITHFAB227A Operate and monitor cellar systems

SITHFAB222A Conduct a product tasting for alcohol beverages

SITHFAB428A Manage the sale or service of wine

Articulation

Learners who successfully complete this program are able to articulate with and receive credits for relevant units of competency from other qualifications in the Tourism, Hospitality and Events Training Package (SIT07). When you finish this course you can gain articulation into SIT60307 Advanced Diploma of Hospitality (18116).

Early Exit Points

Depending on the electives chosen and completed the following courses are exit points:

SIT20307 Cert II in Hospitality (Kitchen Operations) TAFE NSW course 18110

SIT30707 Cert III in Hospitality TAFE NSW course 18113

SIT31107 Cert III in Hospitality (Patisserie) TAFE NSW course 18063

SIT30807 Cert III in Hospitality (Commercial Cookery) TAFE NSW course 18073

SIT40307 Cert IV in Hospitality TAFE NSW course 18114

SIT40607 Cert IV in Hospitality (Catering Operations) TAFE NSW course 18084

Sub courses
Diploma of Hospitality - TAFE - Electives
Manage quality customer service	BSBCUS501A
Follow health, safety and security procedures	CUFSAF01B
Lead and manage people	SIRXMGT003A
Clean and tidy bar areas	SITHFAB001A
Operate a bar	SITHFAB002A
Provide table service of alcoholic beverages	SITHFAB005A
Complete retail liquor sales	SITHFAB007A
Provide responsible service of alcohol	SITHFAB009A
Provide specialist advice on wine	SITHFAB014A
Prepare and serve cocktails	SITHFAB015A
Interpret financial information	SITXFIN003A
Manage finances within a budget	SITXFIN004A
Establish and conduct business relationships	SITXMGT006A
Provide quality customer service	SITXCCS002A
Work with colleagues and customers	SITXCOM001A
Work in a socially diverse environment	SITXCOM002A
Deal with conflict situations	SITXCOM003A
Prepare and monitor budgets	SITXFIN005A
Develop and update legal knowledge required for business compliance	SITXGLC001A
Coach others in job skills	SITXHRM001A
Roster staff	SITXHRM003A
Manage workplace diversity	SITXHRM007A
Receive and store stock	SITXINV001A
Control and order stock	SITXINV002A
Monitor work operations	SITXMGT001A
Develop and implement operational plans	SITXMGT002A
Follow workplace hygiene procedures	SITXOHS002A
Implement and monitor workplace health, safety and security practices	SITXOHS004B
Establish and maintain an OHS system	SITXOHS005A
Provide and coordinate hospitality service	SITHIND003A
Operate and monitor cellar systems	SITHFAB227A
Manage the sale or service of wine	SITHFAB428A
Conduct a product tasting for alcoholic beverages	SITHFAB222A
Manage wine for a wine outlet	SITHFAB019A