Generic Knowledge (Tier 1)

Course Overview

Generic Knowledge is suitable for people working in the financial services industry who require generic knowledge in relation to industry, regulatory and organisation requirements.

Generic Knowledge can be taken as an individual course or combined with courses such as insurance, superannuation, investment, derivatives and foreign exchange to qualify you to provide general advice in relation to these specialist knowledge areas.

Successful completion of this course provides a credit towards the nationally recognised qualification of the Diploma of Financial Services (Financial Planning) (Classroom - DFS-C or Distance - DFS-O).

2007 Financial Services Industry Benchmarking Report

Click here to receive a copy of the 2007 Financial Services Industry Benchmarking Report

Delivery Method

• Distance Education – Start any-time, business hours telephone and 7 days a week email support.
• This course can also be completed via Classroom Customised training sessions, small active-learning classes Australia-wide (GenK-C).

Unit Content

Industry Requirements

• The financial services industry (The Finance and insurance sector, distinct markets, primary and secondary markets, efficient market, market indices and global markets)
• Education, Integrity and ethical requirements
• Industry Standards & Codes of Practice (ASIC’s Role, breach of an Industry Code, Financial Planning Association)

The Economic Environment (business cycle, economic policy, Australian economic conditions and global economic factors)

Regulatory Requirements

• Regulatory Framework (Financial Services Reform Act, Corporations Act, ASIC Act 2001, Trade Practices Act, Life Act and Insurance Act, Privacy Amendment Act, Consumer Credit Code, Contracts Law, Trust Law, Consumer Affairs Acts)

Penalties for non-compliance (adverse outcomes for customers, criminal prosecution, regulatory intervention and civil claims)

Organisational Requirements

• Role of the adviser
• Reasonable basis for recommendations
• Financial Services Guide
• Fact Finder
• Limited Advice Warning
• General Advice Warning
• Statement of Advice (Fees and FPA Principles)
• Product Disclosure Statement
• Ongoing training (PS164)
• Complaints and dispute resolution
• Other requirements

Assessment

• Assessment will be by way of a series of short answer questions, practical activities, tasks, role plays and simulated workplace application.
• This assessment process makes the courses practical and allows students to reinforce knowledge gained. This assessment process provides students with practical real-life learning outcomes and replaces the formal university style examination process.

Customised Training

PS 146 Training Australia can offer your organisation customised solutions to suit your industry and financial services product.

We are able to customise a course to suit many different applications:

• Staff induction programmes and training
• New financial product training and development
• Short "refresher" courses available for Executives
• Recruitment training and testing
• Online, one-on-one tutoring through to classroom sized delivery
• We have training facilities available Australia-wide in all mainland capital cities
• We can deliver the training onsite delivery or at our purpose-built training facilities
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• If you would like a specific course customised to suit your individual requirements, do not hesitate to contact us or call  +612 9249 3300 and discuss your specific requirements with a Training Consultant.

Bookings

To book your place on this program please choose your preferred method:

• 1.  Select Buy Now and follow the prompts - Credit Card required

2.  Call Courses Now on +612 9249 3300 and your Course Advisor will process your booking