Home Hospitality, Travel & Tourism Diploma of Hospitality

Diploma of Hospitality

If providing exceptional service is part of your mantra, consider a Diploma of Hospitality to step up your existing service ...

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People seeking to enrol in the unit of competency HLTFA301B Apply First Aid are advised that to successfully complete the unit they must be able to perform basic life support skills, for example control bleeding and perform cardiopulmonary resuscitation.

People who have a disability that would prevent them from performing required basic life support skills are advised that they will not be able to achieve the unit of competency.

Additionally, students will be eligible to attain online help from the yourtutor service. View the introductory video for more information.

Course structure

The course structure below shows what you must do to complete this course. Units/modules are arranged in groups and sometimes also in subgroups.

You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.

Course contents

 A total of 40 units must be completed - 24 core units plus 16 elective units.

Distance Learning Study Option

To achieve the complete Diploma of Hospitality qualification, learners will be required to have prior industry experience and evidence of competency for the practical units consisting of 16 elective units.


All 24 module/units must be completed




Provide quality customer service


Manage quality customer service


Work with colleagues and customers


Work in a socially diverse environment


Deal with conflict situations


Interpret financial information


Manage finances within a budget


Prepare and monitor budgets


Develop and update legal knowledge required for business compliance


Coach others in job skills


Roster staff


Lead and manage people


Manage workplace diversity


Receive and store stock


Control and order stock


Monitor work operations


Develop and implement operational plans


Establish and conduct business relationships


Follow health, safety and security procedures


Follow workplace hygiene procedures


Implement and monitor workplace health, safety and security practices


Establish and maintain an OHS system


Provide and coordinate hospitality service

View elective units

Computer Skills

Students will need to be able to operate a personal computer to access:

  • Web pages
  • Manage files
  • Conduct research
  • Use email (with attachments)  

Computer Requirements (Hardware/Software)

Home/Office computer

Windows, or equivalent

Microsoft Office, or equivalent

Career Opportunities

Restaurant manager, kitchen manager, front office manager, motel manager, catering manager.

Entry Requirements

NSW Higher School Certificate (or equivalent) The NSW Liquor and Gaming Regulation require students to be 18 years of age or older if they are undertaking units of competency that involve the service of alcohol and/or gaming operations. To comply with these legislative requirements, students must be 18 years of age or older to undertake the following units in this course:

  • SITHFAB001C Clean and tidy bar areas
  • SITHFAB002C Operate a bar
  • SITHFAB005A Provide table service of alcoholic beverages
  • SITHFAB009A Provide responsible service of alcohol
  • SITHFAB014A Provide specialist advice on wine
  • SITHFAB015A Prepare and serve cocktails
  • SITHFAB019A Manage wine for a wine outlet
  • SITHFAB007A Complete retail liquor sales
  • SITHFAB227A Operate and monitor cellar systems
  • SITHFAB222A Conduct a product tasting for alcohol beverages
  • SITHFAB428A Manage the sale or service of wine


Learners who successfully complete this program are able to articulate with and receive credits for relevant units of competency from other qualifications in the Tourism, Hospitality and Events Training Package (SIT07). When you finish this course you can gain articulation into SIT60307 Advanced Diploma of Hospitality (18116).

Early Exit Points

Depending on the electives chosen and completed the following courses are exit points:

  • SIT20307 Cert II in Hospitality (Kitchen Operations) TAFE NSW course 18110
  • SIT30707 Cert III in Hospitality TAFE NSW course 18113
  • SIT31107 Cert III in Hospitality (Patisserie) TAFE NSW course 18063
  • SIT30807 Cert III in Hospitality (Commercial Cookery) TAFE NSW course 18073
  • SIT40307 Cert IV in Hospitality TAFE NSW course 18114
  • SIT40607 Cert IV in Hospitality (Catering Operations) TAFE NSW course 18084

Free Independent Advice

As we represent a wide range of training providers, we are able to give un-biased advice to help you.

Delivery Method Online
Finance Options VET FEE-HELP, Finance Available
Study Time 24 Months - Approximately 10 hours p/w