This course will provide you with the skills and knowledge to work at entry level in a community pharmacy. Typical functions within the community pharmacy industry at this level include serving and interacting with customers, merchandising products and controlling stock, understanding the product range and the roles and responsibilities of pharmacy assistants and pharmacists, communicating with customers to identify needs and provide appropriate product advice and/or referral.
The course structure below shows what you must do to complete this course. units/modules are arranged in groups and sometimes also in subgroups.
You must complete each group as specified as well as following the course completion instructions. If a course contains optional groups there will be a statement at the top of the course indicating how many you must do. At the top of any group containing optional subgroups there will be a statement saying how many you must do.
A total of 22 units must be completed - 19 core units plus 3 elective units.
Distance & Online Units available
Support the Sale of Pharmacy & Pharmacist – only Medicines
Communicate in the Workplace
Work Effectively in a Retail Environment
Accept Prescriptions & Deliver Medicine
Identify, Locate & Sell Analgesic & Anti-Flammatory Products
Identify, Locate & Sell Cough & Cold Products
Identify Locate & Sell Eye, Ear & Oral Care Products
Identify, Locate & Sell Products for Gastro-Intestinal Conditions
Identify, Locate & Sell First Aid & Wound Care Products
Identify, Locate & Sell Products Related to Allergy Needs
Identify, Locate & Sell Products for Skin & Fungal Conditions
Organise & Maintain Work Areas
Apply Safe Work Practices
Interact with Customers
Perform Stock Control Procedures
Apply Point of Sale Handling Procedures
Sell Products & Services
Operate Retail Technology
Deliver Prescription Medicines to Customers Outside the Pharmacy
Balance the Register / Terminal
Identify, Locate & Sell Baby & Infant Products
Recommend Health & Nutritional Products & Services
Recommend Hair, Beauty & Cosmetic Products & Services
Computer Requirements (Hardware/Software)
- Adobe reader X
- Adobe Reader
- Word Pad Or Microsoft Office Or
- Open Office (Window)
- Internet Explorer Or Firefox
Pharmacy Retail Assistant
Please note: To be a qualified pharamcist you will need to attend univeristy and complete a 4 year Bachelor's degree in Pharmacy.
There are no formal educational requirements for entry into this course.
When you finish this course you may be eligible to do a number of TAFE NSW courses, such as Community Pharmacy Certificate III 17491 and Community Pharmacy
Certificate IV 17492.