Assertiveness Techniques

Practical skills and techniques to boost assertiveness

Being assertive is one of the keys to good communication – it ensures that everyone's ideas are expressed and appreciated. It's not about being loud or boisterous, it’s about having the confidence to express yourself while respecting other people's views.

This program, running over three weeks, is all about giving you that confidence, so you can enjoy more rewarding relationships in all spheres of your life. It’s a highly interactive program using hands-on examples to help you be more confident and turn conflicts into win-win situations.

As a much more assertive and self-confident employee, you’ll bring the ability to express praise and criticism constructively, solve problems more effectively and feel more comfortable saying ‘no’ to unrealistic demands.

This program is for you if you want to become more assertive, communicate more effectively and resolve conflicts more successfully, or if you’d like to develop the skills to give you confidence when dealing with different styles of behaviour.