Assertiveness at Work

Course Overview

Assertiveness at Work has been constructed to provide you with the knowledge to be more confident, co-operative and positive in your approach to others. By completing this course you will not only have the skills to be more assertive yourself, but you will also be able to recognise the behaviours being demonstrated by those around you.

Delivery

Online

Access

This course is designed to be completed in 2-4 hours. You have 30 days of unlimited access to the course from the day you enrol.

Course Outline

• Effective communication processes
• Assertiveness vs aggressiveness
• Responding to situations
• Common beliefs and alternatives
• Confidence and esteem
• Belief changers