Develop Work Priorities

overview

This unit describes the performance outcomes, skills and knowledge required to plan one’s own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the requirement to take responsibility for one’s own career planning and professional development.

Effective Work Plans

Work planning describes a formalised approach to accomplishing the work of an organisation, as well as to managing the people who perform that work. In this course, we will investigate the importance of preparing formal work plans to manage work priorities. We will see that the work plan itself is a written statement that identifies the work to be accomplished in order to successfully achieve individual, team and organisational goals. This course includes 40 minutes of learning covering the following topics:

Introduction

Preparing Work Plans

Goals

Stakeholder Needs

SMART Goals

Resources

Priorities

Personal Responsibility

Goals Review

Revising and Extending

Review Tools

Work Plans and Change

 

Monitoring Performance and Professional Development

Professional development refers to skills and knowledge attained for both personal development and career advancement. It encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities situated in practice. In this course, we will investigate the process of assessing and improving work quality. We will also investigate the importance of planning professional development, which requires the analysis of past performance to identify strengths and challenges before setting goals and plans for personal improvement. This course includes 50 minutes of learning covering the following topics:

Introduction

Professional Development

Listening

Constructive Feedback

Learning from Feedback

Benchmarking

Consistency

Personal Consistency

Product Consistency

Service Consistency

Managing Performance Slippage

Competing Demands

Professional Competence

Plan Your Development

Records of Development

Business Etiquette

Building a Network

Finding Mentors

 

Interests and Intelligence

Workplace diversity is a people issue, focused on the differences and similarities that people bring to an organisation. Profession, education, parental status and geographic location, for example, are key dimensions that shape the identities and perspectives that people bring. We must learn how to get the best out of ourselves as well as our colleagues by understanding, appreciating and learning to embrace the key elements that shape people. In this course, we will focus on personality and intelligence. This course includes 40 minutes of learning covering the following topics:

Introduction

Psychometric Testing

Psychometric Caveats

The Career Key

RIASEC Inventory

Artistic

Conventional

Enterprising

Investigative

Realistic

Social

What is Intelligence?

IQ Testing

Multiple Intelligences

Multiple Intelligences Test

Emotional Intelligence

 

Assessing Personality Types

We all function in a habitual manner that reflects the pattern of a basic personality type. As we mature, we recognise that we are able to avoid negative reactions by understanding our own personalities as well as those of the people we deal with. In this course, we will investigate different personality types in more detail and look at a personality assessment tool called an Enneagram that can be used to identify personality traits and how they affect behaviour. This course includes 50 minutes of learning covering the following topics:

Introduction

Your Personality

Nine Personality Types

Reformers

Helpers

Achievers

Individualists

Investigators

Loyalists

Enthusiasts

Challengers

Peacemakers

Enneagram Test

Applying the Results

Enneagram Types at Work

Combining Data

Workplace Applications

Career and Job Choices

Communication

Learning Styles

Where to Learn More

 

Advancing Your Career

In this course, we will investigate affirmative action that you can take to advance your career. In a nutshell, this involves combining your skills and knowledge, while being politically savvy. This course includes 20 minutes of learning covering the following topics:

Introduction

Business Etiquette

Building a Network

Finding Mentors

Workplace Learning

Professional Competence

Learning and Development

Develop New Skills