Certificate IV in Recordkeeping

Course overview

Records management is a specialist administration area, requiring technical knowledge on managing on-line records, establishing records and reviewing the status of records. 

The Certificate IV in Recordkeeping qualification is a specialist qualification that suits employees 

in a specialist records management role. It offers a range of records management and business 

focussed modules that provide staff with the skills and knowledge to work at a strategic level 

within the recordkeeping environment. 

Course Suitability 

This qualification is suited to employees who are responsible for record handling, including 

reviewing and disposing of records and assisting in the set up of a records system for a small 

office. 

The job roles that may suit this course include: 

Records Analyst  

Medical Records Officer  

Records and Information Officer  

Recordkeeping Officer  

Enrolment Options 

This qualification is available in most states as a government funded Traineeship enrolment* 

*Subject to eligibility in your state. 

The qualification is also available for individual students to enrol on a private basis. 

Employers can also directly enrol staff where Traineeship enrolment is not suitable.  

Course Duration 

The qualification is timetabled to be completed in one year over a 36 week period, with students 

required to mail assignments to the College at regular intervals.  

Regular study of approximately 3 hours per week, in conjunction with on-the-job practice of 

the skills covered in the course would normally be required to successfully complete this 

qualification.  

The timetable can be extended to a longer period subject to maximum timeframes set in 

each State for Traineeship enrolments (generally 12 months but 24 months in some States). 

Students can complete as early as they like – as they study at their own pace. 

Enrol at any time as the College has continuous courses all year round. 

Course Benefits 

The qualification offers: 

Cost effective ways for employers to up-skill staff 

Access to Traineeship Incentives 

Flexible methods of delivery  

Structured, high quality training 

Wide range of subjects that allow tailoring to individual business and employee needs .

College Trainers and Materials 

Each student will have a dedicated College Training Manager to provide immediate 

assistance and support.  

The College Trainers all have “real life” experience in the areas that they train in, and so 

have the expertise and skills to provide effective student and employer support. 

The course materials are delivered in separate “modules” or workbooks. Each module 

concentrates on a specific theme, and may cover a number of “units of competency” (these 

are the “national standards” that apply to the qualification).  

The College course material is easy to read and understand and is kept up to date with current 

business practices and relevant legislation. 

Students are issued a Course Folder to keep their course material organised. 

Course Delivery 

Course can be delivered in a range of delivery modes based on the most suitable mode for the circumstances: 

Workbook / correspondence  

On-line learning 

Class room learning 

In some situations the mode will be a mix of these options. 

Workbook modules are designed so that students can use small periods of time to 

“study”. This makes the course achievable even in a busy office – with small periods of time 

being able to be used effectively. 

Entry Requirements 

Access to a records management system in the workplace is required to complete this specialist module. 

Average level literacy skills are required for this qualification. 

Access to the internet to look up specialist records management standards is required.  

Subject to the electives chosen a computer with Microsoft Office applications (Word, Excel, and PowerPoint) and average PC skills may be required. 

Course Subjects and Electives 

The qualification includes the following modules: 

Use Technology in the Workplace 

Safety at Work 

Review the Status of a Record 

Maintain Records On-line 

Establish Record System for a Small Office 

Advanced Customer Service  

The qualification includes the following elective modules: 

Undertake Marketing Activities  

Business Technology  

Manage Risk  

Environmental Policies  

Write Complex Documents  

Produce Complex Text Documents  

Complex Spreadsheets  

Make a Presentation  

Maintain a Website  

Business Networks  

Meetings, Conferences and Travel  

Prepare Financial Reports  

Implement TQM 

Achieving Work Priorities  

Provide Personal Leadership 

Develop Work Teams  

Implement Operational Plan  

Product Knowledge  

Performance Management Systems  

Word Processing Skills  

Spreadsheets  

Qualification & Career Pathway 

This is a nationally accredited, formal qualification recognised as part of the Australian 

Qualifications Framework. 

After completion of this qualification you have a range of opportunities to continue your studies at 

Diploma level in: 

Business Administration 

Management – for those seeking to increase or have their team leadership skills recognised or continue with Business  

Careers paths include opportunities as:  

Records Manager 

Registry Officers 

Records Department Supervisor 

Medical Records Officers 

Office Manager