Certificate IV in Business Sales

About this Qualification

The results of a business can be greatly improved by up-skilling staff so they can make the best contribution in their sales roles.

Businesses need employees who are responsible for increasing an organisation's products/services sales.  Employee’s who can identify sales prospects, present a sales solution, and self-manage sales performance as well as building client relationships and business networks are key to a successful sales team.

Course Suitability

This course has general suitability for any employees who have a face to face sales role as a significant component of their job.

 Sales Representatives

 Sales Consultants

 Business Development Officers

 Account Managers / Executives

 Business Sales Team Leaders

Enrolment Options

This qualification is available in most states as a government funded Traineeship enrolment* *Subject to eligibility in your state.

 The qualification is also available for individual students to enrol on a private basis.

 Employers can also directly enrol staff where Traineeship enrolment is not suitable. 

Course Duration

The qualification is timetabled to be completed in one year over a 22 week period, with students required to mail assignments to the College at regular intervals. 

Regular study of approximately 2 hours per week, in conjunction with on-the-job practice of the skills covered in the course would normally be required to successfully complete this qualification. 

The timetable can be extended to a longer period subject to maximum timeframes set in each State for Traineeship enrolments (generally 24 months).

Students can complete as early as they like – as they study at their own pace.

Enrol at any time as the College has continuous courses all year round.

Course Benefits

The qualification offers:

 cost effective ways for employers to up-skill staff

 access to Traineeship Incentives

 flexible methods of delivery 

 structured, high quality training

 wide range of subjects that allow tailoring to individual business and employee needs

 

College Trainers and Materials

Each student will have a dedicated College Training Manager to provide immediate assistance and support.

The College Trainers all have “real life” experience in the areas that they train in, and so have the expertise and skills to provide effective student and employer support.

The course materials are delivered in separate “modules” or workbooks. Each module concentrates on a specific theme, and may cover a number of “units of competency” (these are the “national standards” that apply to the qualification).

The College course material is easy to read and understand and is kept up to date with current business practices and relevant legislation.

Students are issued a Course Folder to keep their course material organised.

Course Delivery

Course can be delivered in a range of delivery modes based on the most suitable mode for the circumstances:

workbook/correspondence/on-line learning

class room learning In some situations the mode will be a mix of these options. Discuss these options with the College.

Workbook modules are designed so that students can use small periods of time to “study”. This makes the course achievable even in a busy office – with small periods of time being able to be used effectively.

Entry Requirements

There are no formal entry requirements.

However subject to the electives chosen, average English literacy and communication skills, and the capacity to analyse and solve problems are essential skills at this level.

Practical experience in a working environment with some sales roles is recommended.

Course Subjects and Electives

The qualification includes the following core modules:

Use Technology in the Workplace

Planning for Sales Success – Prospecting

Monitor a Safe Workplace

Provide Sales Solutions to Customers

Business Networks

The qualification includes the following elective modules:

Undertake Marketing Solutions

Advanced Customer Service

Meetings, Conferences and Travel

Sales Planning

Additional elective modules can also be added to offer variety and industry relevance. Inclusion of additional electives will increase the overall timeframe of your course:

Make a Presentation

Profile the Market

Market Research

Achieving Work Priorities

Provide Personal Leadership

Qualification & Career Pathway

This is a nationally accredited, formal qualification recognised as part of the Australian Qualifications Framework.

Career paths include opportunities:

Sales Representative

Business Development Officer

Account Manager

Business Sales Team Leaders After completion of this qualification you have a range of opportunities to continue your studies at Diploma level in Frontline Management or continue with Business

*Eligibility of employers for traineeship incentives, and the amount of incentives available, will be assessed and determined by an Australian Apprenticeships Centre. Eligibility and incentives will vary depending on the characteristics of the employee, the training course chosen and successful completion of the course by the employee.