Certificate III in Recordkeeping

About this Qualification

An efficient business requires an efficient system to manage their records.
This qualification provides foundation skills in records management. It will assist in building
knowledge relating to recordkeeping functions in the workplace.

The Certificate III in Recordkeeping qualification will ensure that staff will develop the
competencies and skills to make an effective contribution to any business record system.
The qualification looks at the control, retrieval and the maintenance and disposal of records, so
it provides a thorough knowledge of the records management system.

Course Suitability

The job roles that may suit this course include:
Assistant Records Clerk
Assistant Registry Officer
Administrative Assistant
Recordkeeping Officer

The qualification may also apply to administrative, human resources or other staff
where recordkeeping is one of many duties for which they hold responsibility.

Enrolment Options

This qualification is available in most states as a government funded Traineeship enrolment*
*Subject to eligibility in your state. 
The qualification is also available for individual students to enrol on a private basis.
Employers can also directly enrol staff where Traineeship enrolment is not suitable.
A “practice” environment is required for the completion of this course – so this course does
not suit those not currently employed in a records management role or who do not have
access to a records management system.

Course Duration

The qualification is timetabled to be completed in one year over a 36 week period, with students
required to mail assignments to the College at regular intervals.
Regular study of approximately 2 hours per week, in conjunction with on-the-job practice of
the skills covered in the course would normally be required to successfully complete this
qualification.
The timetable can be extended to a longer period subject to maximum timeframes set in
each State for Traineeship enrolments (generally 12 months but 24 months in some States).
Students can complete as early as they like – as they study at their own pace.
Enrol at any time as the College has continuous courses all year round.

Course Benefits

The qualification offers:

Cost effective ways for employers to up-skill staff

Access to Traineeship Incentives

Flexible methods of delivery

Structured, high quality training

Wide range of subjects that allow tailoring to individual business and employee needs

College Trainers and Materials

Each student will have a dedicated College Training Manager to provide immediate
assistance and support.
The College Trainers all have “real life” experience in the areas that they train in, and so
have the expertise and skills to provide effective student and employer support.
The course materials are delivered in separate “modules” or workbooks. Each module
concentrates on a specific theme, and may cover a number of “units of competency” (these
are the “national standards” that apply to the qualification).

The College course material is easy to read and understand and is kept up to date with current
business practices and relevant legislation.
Students are issued a Course Folder to keep their course material organised.

Course Delivery

Course can be delivered in a range of delivery modes based on the most suitable mode for the
circumstances:

Workbook / correspondence

On-line learning

Class room learning

In some situations the mode will be a mix of these options. Discuss these options with the
College.
Workbook modules are designed so that students can use small periods of time to
“study”. This makes the course achievable even in a busy office – with small periods of time
being able to be used effectively.

Entry Requirements

Average level literacy skills are required for this qualification.
A “practice” environment is required for the completion of this course – so this course does
not suit those not currently employed in a records management role or who do not have
access to a records management system.

Subject to the electives chosen a computer with Microsoft Office applications (Word, Excel,
PowerPoint and Outlook) and basic PC skills may be required.
Subject to the electives chosen, average English language communication skills may be required.
Course Subjects and Electives

The following modules are the “core” recordkeeping units:

Use Technology in the Workplace

Safety at Work

Controlling Records and Retrieving Information

Achieving Work Priorities

Maintain and Disposal of Business Records

The qualification includes the following elective modules:

Customer Service

Write Professional Business Documents

Complaints

Maintain Business Resources

Word Processing Skills

Provide Sales Solutions to Customers

Work in a Legal Environment

Medical Terminology

Maintain Medical Records

Develop Keyboard Skills

Advanced Word Processing Skills

Desktop Publishing Skills

Power Point Presentations

Spreadsheets

On-line Transactions

Microsoft Access Databases

Using Outlook

Processing Mail

Qualification & Career Pathway

This is a nationally accredited, formal qualification recognised as part of the Australian
Qualifications Framework.
After completion of this qualification students have a range of opportunities to continue their
studies at Certificate IV level including:

Business

Business Administration

Recordkeeping

Careers paths include opportunities as:

Administrative Officers

Registry Officers

Records Assistant

Human Resource Assistants

Medical Records Officers

Office Manager