Certificate III in Business

 Course Overview

The efficiency of a business can be greatly improved by up-skilling staff so they can make the best contribution in their role.

The modern office needs a range of administrative, computer, time management, customer service and sales skills. The Certificate III in Business qualification allows a wide range of subject options to enable businesses to select the skills and knowledge that their staff would benefit from training in. It suits new employees, and those with more experience but who have specific training needs.

This flexibility with subject choice makes this qualification an extremely flexible one that can be tailored for most business types and job roles. 

Course Suitability

The job roles that may suit this course include:

 Office Assistants

 Receptionists

 Administrative Assistants

 Clerks

Enrolment Options

This qualification is available in most states as a government funded Traineeship enrolment* *Subject to eligibility in your state.

 The qualification is also available for individual students to enrol on a private basis.

 Employers can also directly enrol staff where Traineeship enrolment is not suitable.  

Course Duration

The qualification is timetabled to be completed in one year over a 36 week period, with students required to mail assignments to the College at regular intervals. 

Regular study of approximately 2 hours per week, in conjunction with on-the-job practice of the skills covered in the course would normally be required to successfully complete this qualification. 

The timetable can be extended to a longer period subject to maximum timeframes set in each State for Traineeship enrolments (generally 12 months but 24 months in some States).

Students can complete as early as they like – as they study at their own pace.

Enrol at any time as the College has continuous courses all year round.

Course Benefits

The qualification offers:

 cost effective ways for employers to up-skill staff

 access to Traineeship Incentives

 flexible method of delivery that suits busy office environments

 structured, high quality training

 wide range of subjects that allow tailoring to individual business and employee needs

 College Trainers and Materials

Each student will have a dedicated College Training Manager to provide immediate assistance and support.

The College Trainers all have “real life” experience in the areas that they train in, and so have the expertise and skills to provide effective student and employer support.

The course materials are delivered in separate “modules” or workbooks. Each module concentrates on a specific theme, and may cover a number of “units of competency” (these are the “national standards” that apply to the qualification).

The College course material is easy to read and understand and is kept up to date with current business practices and relevant legislation.

Students are issued a Course Folder to keep their course material organised.

The College provides a Typing Tutorial computer programme.

Course Delivery

Course can be delivered in a range of delivery modes based on the most suitable mode for the circumstances:

workbook / correspondence and on-line learning

class room learning 

In some situations the mode will be a mix of these options.

Workbook modules are designed so that students can use small periods of time to “study”. This makes the course achievable even in a busy office – with small periods of time being able to be used effectively.

Entry Requirements

Average level literacy skills are required for this qualification.

Subject to the electives chosen a computer with Microsoft Office applications (Word, Excel, PowerPoint and Outlook) and basic PC skills may be required.

Subject to the electives chosen, average English language communication skills may be required.

Course Subjects and Electives

The qualification includes the following core modules:

Use Business Technology

Maintaining Workplace Safety

Customer Service

Time Management and Prioritising

 

The qualifications includes the following elective modules:

Processing Journals

Touch Typing

Process Accounts Payable & Receivable

Maintaining General Ledgers

Using Outlook

Process Accounts Receivable

Writing Simple Business Documents

Word Processing

Creating and Using Spreadsheets

Processing Payroll

Creating Powerpoint Presentations

Sales

Complaints Management

Maintaining Business Resources

Conducting On-line Transactions

Processing Mail

Medical Terminology

Record keeping

Other electives are available subject to identified workplace needs.

Qualification & Career Pathway

This is a nationally accredited, formal qualification recognised as part of the Australian Qualifications Framework.

After completion of this qualification students have a range of opportunities to continue their studies at Certificate IV level including:

Frontline Management

Business

Business Administration Careers paths include opportunities as:

Administrative Officers

Secretaries

Personal Assistants

Word processor operators

Office supervisors

*Eligibility of employers for traineeship incentives, and the amount of incentives available, will be assessed and determined by an Australian Apprenticeships Centre. Eligibility and incentives will vary depending on the characteristics of the employee, the training course chosen and successful completion of the course by the employee. 

Sub courses
Use Business Technology	BSBWOR204A