Office Practices

DESCRIPTION

There is plenty of work out there for skilled, knowledgeable office workers. Office work has been revolutionised in recent years by technological developments, and to give yourself the best chance of securing well paid office work, you have to keep pace!

This course will familiarize you with the nature and scope of equipment and procedures used in most modern offices, which will lay a solid foundation for improving your performance in any capacity - from office manager to trainee administration assistant.

LESSON STRUCTURE

There are 6 lessons in this course:

1. The Modern Office
2. scope of office work
3. procedures
4. the home office vs commercial premises, etc.
5. Communication Systems
6. using the phone
7. business letters
8. faxes
9. couriers
10. postage, etc.
11. Interpersonal Communications
12. Phone Skills
13. Writing Letters and Other Documents
14. writing Letters and Reports.
15. structure of a report
16. memos
17. business letters.
18. Computer Applications
19. scope & uses of computers
20. types of computers
21. software types
22. peripherals
23. word processing
24. CD Roms
25. modems
26. setting up and care of a PC.
27. Office Organisation and Procedures
28. Stationary
29. office furniture
30. paper specifications
31. filing
32. record keeping etc.
33. Health and Safety in the Office
34. Office layout and organization
35. security.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

AIMS

Determine the price range of different items of equipment and materials.

Determine the upper and lower limit of what it might be likely to cost you to set up a new office.

Design a memorandum form.

Explain postal systems used in a business.

Create a MS Access Database.

Design a filing system.

Design a work schedule suitable for a specific workplace.

Design a security system that can be implemented in a work situation.

Design a layout for an office situation.

WHAT YOU WILL DO

Make a list of essential equipment, stationery and other materials.

Visit an office supply company.

Collect catalogues or price lists for different products available.

Compare the implications of having an office at home with leasing, buying or using a serviced office.

Explain applications to use and apply the following office equipment:

computers

mobile phones

printers

email

fax

scanners

Report on the range of systems covering:

couriers

postage

scanners

electronic banking

mobile phones

rail services

Write a letter applying for this job.

Write a letter from an organisation (real or imaginary) to another organisation.

Ask your local computer supplier about virus removal software and hardware.

Compile a table comparing features of different computer systems.

What roles can computers play in business?

Contact or visit various stationery supplies to find out about what materials are available.

Write a report about how to design a filing system suitable for your area of work.

Inspect various offices to see how they are utilising space and storage.

Contact various suppliers of office furniture to see what furniture is available.

DELIVERY

Correspondence

Online